Delivery

Under the current circumstances regarding COVID-19 we have adjusted our dispatch and delivery times to continue to safely carry out deliveries. Please see the below table for further information. Contact us via email at sales@fyldetiles.co.uk or send us a message via Facebook for any further questions.

Orders placed before Wednesday at noon will be dispatched on Thursday for delivery within 2-3 working days.

Full contact details must be provided upon checkout so transport companies can make contact prior to delivery and the correct access is available at the delivery point. 

As we are working under unprecedented conditions if for any reason a delivery cannot be made on the first attempt the transport company will try to make contact with the customer, however the delivery driver will only be able to stay at the address for 10 minutes.  After this time the goods will be returned to the local depot.  

For all goods returned to the local depot a charge for redelivery with be made at a standard cost of £35.00.  A second delivery will not be attempted until contact has been made with the customer and delivery re-arranged and agreed.

If for any reason a second delivery cannot be arranged the goods will be returned to our warehouse and will be subject to a re-delivery charge.

DELIVERY TYPE

PRICE (£) INC. VAT

DISPATCH TIME

     

UK ORDERS OVER £250

FREE

4-5 WORKING DAYS

     

SMALL PARCEL

(TILE DRILL BITS)

£2.00

4-5 WORKING DAYS

PARCEL UP TO 30KG

(MOSAICS, GROUT)

£10.00

4-5 WORKING DAYS

PALLET DELIVERIES 30KG OR MORE

(TILES, ADHESIVE)

£40.00

4-5 WORKING DAYS

     

As mentioned previously, if you are unsure on when your order will be dispatched/delivered- please do not hesitate to email and we will do our best to get back to you ASAP.